City of Jinan

The short-term aim of this project is to develop an existing partnership related to residents’ dialogues between the municipalities Jinan and Västerås. It means meeting residents’ needs and continuously improve efficiency and availability with focus on Contact Centre and Hotline12345, the single point of entry for residents who want to contact Västerås and Jinan, respectively. Jinan…

This project tries to find new solutions for change, development and renewal of the municipal work in order to establish and maintain trust between the community and residents. Project objective:To develop new methods that invite people to participate, make them heard and influence the direction of the future in the communication between local authorities and…