Digitalisation and e-governance

  • Using Digital Tools to Improve ServiceDelivery: Pemba Town Council, Zambia

    Using Digital Tools to Improve ServiceDelivery: Pemba Town Council, Zambia

    Digital transformation has emerged as a new way of doing business using technology. Many national governments have adopted the use of digital tools, but its adoption by local governments, particularly in developing countries, presents some challenges. This research was aimed at helping Pemba Town Council in Zambia to explore how it can improve service delivery…

  • Using Digital Tools to Improve ServiceDelivery: Pemba Town Council, Zambia

    Using Digital Tools to Improve ServiceDelivery: Pemba Town Council, Zambia

    Digital transformation has emerged as a new way of doing business using technology. Many national governments have adopted the use of digital tools, but its adoption by local governments, particularly in developing countries, presents some challenges. This research was aimed at helping Pemba Town Council in Zambia to explore how it can improve service delivery…

  • Jönköping – Berdychiv, Ukraine

    Jönköping – Berdychiv, Ukraine

    Building Better Cities Together The partnership between Jönköping and Berdychiv focuses on strengthening citizen participation and digital innovation in urban planning. While technical foundations for city planning are already in place, they are now incorporating democratic tools—especially citizen dialogue—to ensure inclusive development of new urban districts. In Berdychiv, guidelines for citizen dialogue already exist, and…

  • Jönköping – Berdychiv, Ukraine

    Jönköping – Berdychiv, Ukraine

    Building Better Cities Together The partnership between Jönköping and Berdychiv focuses on strengthening citizen participation and digital innovation in urban planning. While technical foundations for city planning are already in place, they are now incorporating democratic tools—especially citizen dialogue—to ensure inclusive development of new urban districts. In Berdychiv, guidelines for citizen dialogue already exist, and…

  • Increasing Transparency in Local Governments: Implementation and Evaluation of Citizen Budgets in Uganda, Kenya, and Zimbabwe

    Increasing Transparency in Local Governments: Implementation and Evaluation of Citizen Budgets in Uganda, Kenya, and Zimbabwe

    Regional focus: Eastern Africa Time: October 2023 – June 2024 This action research project follows up on previous ICLD research by supporting local governments to implement a citizens budget and adapt the associated Toolbox to African experiences. Abstract: This research project investigates the implementation and impact of Citizen’s Budgets at the local level in selected countries. It…

  • Increasing Transparency in Local Governments: Implementation and Evaluation of Citizen Budgets in Uganda, Kenya, and Zimbabwe

    Increasing Transparency in Local Governments: Implementation and Evaluation of Citizen Budgets in Uganda, Kenya, and Zimbabwe

    Regional focus: Eastern Africa Time: October 2023 – June 2024 This action research project follows up on previous ICLD research by supporting local governments to implement a citizens budget and adapt the associated Toolbox to African experiences. Abstract: This research project investigates the implementation and impact of Citizen’s Budgets at the local level in selected countries. It…

  • Expanding Freedoms and Improving Commons through Labour: A Study of Kerala’s Ayyankali Urban Employment Guarantee Scheme

    Expanding Freedoms and Improving Commons through Labour: A Study of Kerala’s Ayyankali Urban Employment Guarantee Scheme

    India faces an urban unemployment crisis and a crisis of declining life quality in urban spaces due to a lack of public services and the stress on urban commons. An urban employment guarantee scheme, such as Kerala’s Ayyankali Urban Employment Guarantee Scheme (AUEGS), has the potential to address this twin crisis. Although well envisioned, AUEGS…

  • Expanding Freedoms and Improving Commons through Labour: A Study of Kerala’s Ayyankali Urban Employment Guarantee Scheme

    Expanding Freedoms and Improving Commons through Labour: A Study of Kerala’s Ayyankali Urban Employment Guarantee Scheme

    India faces an urban unemployment crisis and a crisis of declining life quality in urban spaces due to a lack of public services and the stress on urban commons. An urban employment guarantee scheme, such as Kerala’s Ayyankali Urban Employment Guarantee Scheme (AUEGS), has the potential to address this twin crisis. Although well envisioned, AUEGS…

  • 1,35 miljoner till Växjös demokratiprojekt med Komuna Vushtrri

    1,35 miljoner till Växjös demokratiprojekt med Komuna Vushtrri

    ICLD har beviljat 1 350 000 SEK till ett partnerskapsprojekt mellan Växjö kommun  och Komuna Vushtrri i Kosovo. Projektet ska genom digitalisering, öka och förbättra kommunens kommunikation och dialog med sina medborgare. Inom arkivverksamheten finns utmaningar i samhällets övergång till digitalisering. Det behöver säkras så att det som sker i verksamheterna i dag finns tillgängligt och är…

  • Växjö and Vushtrri, Kosovo

    Växjö and Vushtrri, Kosovo

    Växjö and Vushtrri partnership is embarking on a new project that seeks to improve accessibility to municipal services and information by effectively managing municipal archives. The project identifies three key beneficiary groups: citizens in rural areas, ethnic minorities, and students/researchers at universities. These groups face challenges in accessing information and documents due to factors such…